Who is responsible and what this covers
This policy covers the MK Express website and its reproduction with identical features in the MK Express app: business information, contact and quote-request preparation. MK Express, 14 rue du Moulin Vedel, 30900 Nîmes, France, is responsible for enquiries received. Contact: contact@mkexpress.online. The app has not yet been published; any additional features will require an update to this policy before release.
Information you choose to provide
To request a quote, you may enter your name, company, email address, collection and delivery locations, a preferred date and details of your goods. Please avoid including sensitive data or personal information that is not necessary for your transport request.
How the form works
The form prepares an email on your device. It does not send the fields to a MK Express server or save them in an account or the website’s local storage. When you send the email from your email application, your email service transmits the information to contact@mkexpress.online. If you use the copy button, the request is placed on your device’s clipboard.
Purposes and legal grounds
Information you send is used to answer your enquiry, assess a quote and discuss a transport service. Quote requests are processed to take pre-contractual steps at your request. Other business correspondence is handled in our legitimate interest in responding to professional enquiries. Legal obligations may require retention of documents relating to a service.
Technical information, cookies and permissions
The website code includes no advertising, audience analytics, user accounts or GPS tracking. It does not request access to your camera, microphone, contacts or device files. The website adds no tracking cookies or local preference storage; language is indicated in the page URL. The hosting provider may process technical connection data, including IP addresses and request logs, to deliver pages and secure its infrastructure. Processing by your browser, email service and hosting platform is also subject to their respective policies.
Recipients and service providers
Emails are intended for people authorised to respond within MK Express. Website hosting and email delivery involve technical service providers. The website does not integrate transmission to advertising partners. Opening the map link takes you to Google Maps, which applies its own privacy policy.
Retention and deletion
Form fields remain in the open page; the website does not create a database of enquiries. Emails are retained as needed to handle the request and any resulting business relationship, then deleted or archived where legal obligations or the defence of rights require it. You may request deletion of your correspondence at contact@mkexpress.online. Technical log and backup retention periods depend on the relevant providers.
Security and international transfers
Access to the website uses HTTPS. Email delivery depends on the services used; do not include secrets, identity documents or sensitive information in a quote request. Processing locations and any transfers outside the European Economic Area depend on hosting and email providers. Contact us for details relevant to your enquiry.
Your rights and contact
Subject to applicable legal conditions, you may request access, correction, deletion, restriction of processing, object to certain processing or request portability where it applies. Email contact@mkexpress.online with a clear subject and the details needed to identify your request. You may also complain to the French supervisory authority, the CNIL. This website does not create user accounts.
Audience and changes
This website presents a professional transport business and does not specifically target children. This policy must be updated if the website or app changes, particularly if accounts, geolocation, analytics, payments or new permissions are introduced. The update date appears at the top of this page.